When
I was
selling
Encyclopedia
Britannica
door-to-door
many
years
ago, it
was an
obligatory
part of
the job
to ask
for
referrals.
And I
hated
it. It
made me
nervous
and
shaky
just to
think of
it. Is
this how
you feel
too?
I hated
to ask
for fear
I was
imposing
on my
prospects,
or even
destroying
my
chances
of a
sale, so
I left
it
almost
until I
was out
the
door,
like an
afterthought.
As I
didn’t
make
many
sales, I
didn’t
seem to
get many
referrals
either,
which
made
matters
worse.
And
because
I didn’t
get many
sales I
feared
that I
may lose
what
sales I
did get
if I
asked
for
referrals.
And yet
referrals
can be
the very
best
prospective
customers
you can
get, and
the very
cheapest
way of
getting
them.
Every
business,
every
salesperson,
needs a
constant
source
of
qualified
referrals.
Do you
hate
asking
for
referrals?
Does it
make you
uncomfortable
just
thinking
about
asking
for
referrals?
Would
you
rather
pay a
visit to
the
dentist
for a
tooth
treatment
than ask
for a
referral?
Then
listen
up
because
you are
now
going to
learn
how
asking
for
referrals
can be
completely
painless.
In fact
we are
going to
start
with six
proven
methods
for
getting
referrals,
without
even
asking
for
them.
Over my
years in
marketing
I have
discovered,
even
invented,
a lot of
ways to
get a
constant
stream
of
qualified
referrals
without
having
to go
through
the
painful
process
of
asking
directly
for
referrals.
“OK!”
you ask,
“how can
you get
referrals
if you
don’t
ask for
them?”
It’s
simple!
Just
use, or
develop,
a
referral
system
(or
systems)
that do
it for
you.
Here are
some
innovative
systems
for
getting
referrals
without
asking.
Complimentary
Businesses
Referral
System
For
almost
every
business,
including
yours,
there
are a
number
of
professionals,
people
or
businesses
which
sell or
provide
products
or
service
that
complement,
but do
not
compete
with
yours.
For
example,
if you
own a
ladies’
dress
boutique,
your
list
will
likely
comprise
shoe
stores,
beauty
salons,
weight
loss
centers,
fitness
clubs,
perhaps
even
jewelry
stores.
Using
the
phone
book or
Yellow
Pages,
make a
list of
these
people
and
businesses
Now
create a
referral
program
that
pays
referral
fees for
people
that are
sent to
you by
your
referral
partners.
As an
alternative,
offer to
joint
venture
by
referring
one of
your
customers
to them
for each
one of
theirs
they
refer to
you.
You can
make
this
system
more
effective,
you can
personalize
or
customize
the
coupons,
tickets,
or cards
that the
referred
customers
brings
with
them to
your
business.
This
makes it
look
more
professional
and also
simplifies
the
process
of
tracking
and
paying
each
referral
source.
Favorite
Charities
Referral
System
Do you
have
favorite
charity
that you
donate
to? Are
there
active
charities,
especially
children’s
or
animal
charities
in your
neighborhood?
I
suggest
these
two
because
child
and
animal
protection
organizations
are
usually
popular
in most
communities,
yet they
are
always
seeking
extra
funds.
Contact
the
Chief
Executives
of these
organizations
(and any
others
of your
choice)
in your
neighborhood
and make
this
proposal.
If they
will
provide
their
full
list of
donors
and/or
members
with a
recommendation
or
referral
to your
business
you will
pay a
fixed
percentage
to their
organization
for
every
sale
that
results.
Make the
percentage
meaningful
(perhaps
10% or
15%) and
be
scrupulous
about
paying
it.
Offer to
supply
them
with
printed
cards
naming
their
organization
with the
message
that
each
time
their
patrons
shop
with you
and
present
this
card,
they
will be
effectively
donating
that
percentage
of their
purchase
to the
organization
You can
expand
this
many
fold if
you then
ask each
customer
referred
to you
if they
would
like to
be
responsible
for
additional
donations
to their
favourite
charity.
As they
are
likely
to be
very
receptive
to this,
it makes
it easy
to ask
them to
pass on
referral
cards to
their
friends.
Just ask
them how
many
cards
they
would
like.
This can
turn
into a
real
“viral”
system
of
referrals,
producing
oodles
of new
customers
at the
minimal
cost of
the
donation
to the
charity.
It may
also get
you free
media
publicity
which
will
further
enhance
your
business.
This
system
can be
extended
to
schools
and
other
“non-profit”
organizations
in the
community
such as
Boy
Scouts,
Community
Chests
and
clubs.
The
Donation
Referral
System
This
referral
system
is very
simple.
Give
your
products
or
services
away (or
significant
discounts
on your
products
or
services)
in local
promotions
or
raffles.
The
money
for
tickets
sold in
the
promotion
or
raffle
go to
the
promoter
(a local
charity
or
non-profit
group)
but you
get the
value of
having
your
product
and name
widely
promoted
during
the
event.
If your
donation
is big
enough,
you can
even ask
for a
list of
the
ticket
purchasers’
names
and
addresses
so that
you can
“follow
up with
a
consolation
offer”
to all
those
who did
not win
the
major
prize.
Alternatively
you can
do a
deal
with the
promoters
whereby,
with
every
ticket
purchased,
they
hand out
a
discount
coupon
or card
from
your
business,
“to make
everyone
a
winner.”
When we
operated
a
bowling
alley,
we
always
canvassed
to local
traders
for door
prizes
and
tournament
prizes
for our
24 hour
marathons.
This
guaranteed
at least
one
prize
for
every
entrant
in our
marathons
and also
encouraged
a good
turnout
of
spectators
as our
door
prizes
were
drawn at
odd
times
(at
least
once per
hour)
during
the
marathon.
Each
spectator
was
required
to
register
with
name,
address
and
telephone
number
to get a
ticket
and was
required
to be
in-house
should
his
ticket
be
drawn.
The
Hairdressers’
Referral
System
Like
almost
everyone,
I go to
a
hairdresser
frequently
and so
do my
family
members.
I have
never
yet met
a
hairdresser
or
barber
that
couldn’t
talk
“the
hind leg
off a
donkey”,
their
chatter
is
incessant.
They get
very
friendly
with
their
customers,
and most
customers
like
this,
some
becoming
like
confidantes.
This
referral
system
simply
exploits
utilizes
this
feature
of
getting
your
hair cut
or
styled.
Just
approach
the
local
barbers
and
hairstylists
and
offer
them $1
or $2
for
every
referral
card
they
pass out
to their
customers
which is
presented
to your
business.
Your
card can
offer a
reasonable
discount
and have
a place
on the
back for
the
referring
person’s
name and
the name
of the
one
referred.
You
could
even
motivate
them to
talk
about
your
business
by
promising
them a
percentage
of each
sale
that
results
from
their
referral.
If a
barber
gets 100
customers
a week
and
hands a
card to
each
one, and
half of
them
come to
you, you
have
gained
50 new
customers
in a
week,
and the
barber
has
earned
an easy
$50-$100
or more
if you
pay him
a
percentage.